Our priority is to provide a payment service in a safe and convenient way.
Once you choose a lot, pro forma invoice will be sent to your email, valid for five working days. Upon confirmation you will receive a commercial invoice and sales contract.
Standard way to make payments is by bank wire, transfer currency is US dollars by default. In case you prefer another way of payment or different contract currency, please contact us and we will be glad to assist.
If another customer has reserved the same lot, you will be instantly notified and out staff will contact you with updated information.
For tea samples, payment can be made by all major types of bank cards. Tea4b uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
When choosing a tea lot, please pay attention to shipping terms. Those refer to Incoterms 2020 and explain what logistic services are included in lot price.
Depending on the region of origin and shipping destination various logistic solutions may be available.
Tea4b company guarantees that seller and buyer both receive fair treatment. If there is a dispute opened for quality or any other issue related to tea lot, Tea4b will become an arbiter to gather information and solve the dispute.